FREQUENTLY ASKED QUESTIONS
We have facilities internationally to provide purchases quickly & offer FREE SHIPPING too many locations around the world.
• Continental USA - FREE SHIPPING 6-9 Business Days
• CANADA - FREE SHIPPING ON MOST SIZES 7-10 Business Days
• AUSTRALIA - FREE SHIPPING 6-9 Business Days
• UK - FREE SHIPPING 8-15 Business Days
PLEASE NOTE: that during holidays, delivery may take slightly longer due to increased order volume.
• WE DO NOT SHIP TO PO Boxes.
• METAL SIGNS - SHIPPED IN US ONLY
Our goal; is to offer quality personalized products and gifts that create memories. All our products are quality checked before leaving our facility so that you receive the highest quality product. At Walls of Wisdom we are committed to our customers and satisfaction is important. We back our products and offer a 100% customer satisfaction guarantee.
YOU MAY CANCEL OR CHANGE YOUR ORDER WITHIN 24 HOURS OF PURCHASE.
IF YOUR PRODUCT IS NOT CANCELED IN THE 24 HOUR WINDOW IT WILL BE SENT AUTOMATICALLY. Then after you receive your sign you may then return it undamaged based on the return guidelines below.
Please contact info@wallsofwisdomhome.com for the return shipping address if you would like to return within 30 days. YOU MAY RETURN the product to us undamaged WITHIN 30 days, EMAIL TRACKING information, NAME & ORDER # to info@wallsofwisdomhome.com and we will gladly refund you one your sign is received undamaged and in good condition.
RESTOCK FEE: Your order will be refunded minus a $30 restocking fee. Please make sure to measure your space to choose the correct size. Also return shipping charges are customer's responsibility and not reimbursed in the refund.
NOTE: It is the customer's responsibility to return your product. Shipping charges will not be refunded. Walls of Wisdom does not supply pre-paid shipping materials for returns or cover the returned merchandise shipping fees. You must send back unwanted product at your own expense. Once the product returned and reviewed, a refund within (12-24) hours of receiving the returned merchandise.
COLOR DIFFERENCES: Please note that due to differences in monitors, colors seen your computer screen may be slightly different than the print you receive. Our print colors true to the artist’s specifications and cannot alter the original artwork.
TRACKING YOUR ORDER
Tracking will be updated & and an email will be sent to the email you provided at the time of purchase. Allow at least (5) business days to receive your tracking link to check your order status.
WHO DO I CONTACT FOR OTHER INQUIRES?
Email: info@wallsofwisdomhome.com Open Mon.- Fri. 10:00 a.m.- 3:00 p.m. Central Time
We do not offer returns or refunds on personalized products. If your order is damaged we will send you a new shipment of the same product.
• Your personalized order will come as you created it live online and as you approved at checkout. Please make sure your spelling is correct, wording and product is exactly as you like it. Your order will go into production quickly and you have only 24 hours to change the order or cancel it.
• Please read the details on damaged products if your order arrived damaged.
• If you have a change order or cancelation, please read the details on change orders and cancelation process.
You may cancel or change your order within 24 hours of purchase. If your product is not canceled in the 24-hour window it will be sent automatically. Then after you receive your sign you may then return it undamaged based on the return guidelines.
• RETURN GUIDELINES - Please contact info@wallsofwisdomhome.com for the return shipping address if you would like to return within 30 days. You may return the product to us undamaged within 30 days, email tracking information, name and order# to info@wallsofwisdomhome.com and we will gladly refund you one your sign is received undamaged and in good condition.
• I ORDERED THE WRONG SIZE? You may return your sign within the 30 day return period of your purchase for a refund minus the restock fee and return shipping then re-order . At this time we do not accept exchanges for purchasing the incorrect size. Please contact info@wallsofwisdomhome.com if you have questions.
• RESTOCK FEE: Your order will be refunded minus a $30 restocking fee. Please make sure to measure your space to choose the correct size. Also return shipping charges are customer's responsibility and not reimbursed in the refund. .
NOTE: It is the customer's responsibility to return your product. Shipping charges will not be refunded. Walls of Wisdom does not supply pre-paid shipping materials for returns or cover the returned merchandise shipping fees. You must send back unwanted product at your own expense. Once the product returned and reviewed, a refund within (12-24) hours of receiving the returned merchandise.
You may cancel, change order or shipping address changes within 24 hours of purchase. If your product is not canceled in the 24-hour window it will be sent automatically. Then after you receive your sign you may then return it undamaged based on the return guidelines. At Walls of Wisdom we are committed to our customers and satisfaction is important. We back our products and offer a 100% customer satisfaction guarantee.
• SUBMIT Change Orders, Cancelation or Address Changes to info@wallsofwisdomhome.com.
• INCLUDE your order# and if you need a CHANGE ORDER, CANCELATION or ADDRESS CHANGE on the title line.
NOTE: It is the customer's responsibility to return your product. Shipping charges will not be refunded. Walls of Wisdom does not supply pre-paid shipping materials for returns or cover the returned merchandise shipping fees. You must send back unwanted product at your own expense. Once the product returned and reviewed, a refund within (12-24) hours of receiving the returned merchandise.
MY PRODUCT ARRIVED DAMAGED, WHAT DO I DO ?
• Take digital photos of your damaged product and the shipping box it arrived in (if the package is also damaged).
• Attach all your photos to an email and send them to info@wallsofwisdomhome.com. Be sure to include your ORDER NUMBER, FULL NAME, and brief description.
• If your photo return is confirmed, you do not need to mail back your product.
• You will receive an email within 24 hours confirming that your damaged replacement will be processed. We will process the replacement based on the claim and automatically send out your replacement within 72 hours.
• Walls of Wisdom canvas art is high-quality canvas material stretched over a 1.25 solid wood frame for superior quality wall art.
• All canvas art comes ready to hang straight out of your shipping box with a pre-installed saw tooth hanger on the back. Just find your hanging location and hang with a small nail on your wall.
• Walls of Wisdom wall art comes with black finished gallery sides for a high-end look on all of our canvas art.
• Eco-friendly inks are used in all of our products for a cleaner environmentally friendly product for your home or business.
AT THIS TIME METAL SIGNS ARE ONLY BEING SHIPPING WITHIN THE US.
GROUND SHIPPING takes 10-14 business days once sign is ordered.
We do not ship to PO Boxes.
All measurements are in inches.
For all press inquiries email: info@wallsofwisdomhome.com and your email will be forwarded to the best person!
ENVIRONMENTAL FRIENDLY PRINTING
Walls of Wisdom water-based printing products ensures that they are solvent-free and do not pose a threat to the environment. Our prints are safer for schools, hospitals, employees and customers than solvent-based printing methods. Walls of Wisdom canvas printed art uses GreenGuard Gold certified, inks, printed substrates, and the combination of both for indoor applications—contribute to healthier indoor environments by minimizing potential exposure to airborne chemicals.
ENERGY EFFICIENT PRINTING
Walls of Wisdom canvas prints are created with HP Latex printers due to the eco-friendly benefits of the products we use. These printers designed to minimize the environmental impact of printing through manufacturing, use, and disposal to developing and sourcing sustainable substrates, HP is designing end-to-end sustainability into large-format signage printing. HP Latex printers, primary eco-labels: ENERGY STAR® A voluntary United States (US) Environmental Protection Agency (EPA) program that certifies products for superior energy efficiency. ENERGY STAR® is recognized by governments in the US, Taiwan, the EU, Australia/New Zealand, and Japan and products sold to these countries must be certified.
REDUCING OUR CARBON FOOTPRINT
Walls of Wisdom has several locations worldwide to ship with ease in many countries around the world. Walls of Wisdom will be manufactured at the facility closest to your location, which makes for shorter shipping distances and reduced carbon emissions. Sorry, there are no products in this collection
Open Mon.- Fri. 10:00 a.m.- 3:00 p.m. Central Time 214-210-3226
Walls of Wisdom is closed the following days so our employees can spend time with their families.
• Saturday & Sundays
• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day
• Christmas Eve, Christmas Day and 2 following days
We will offer bulk and wholesale orders soon. Please email info@wallsofwisdomhome.com if you are interested and we can put you on our mailing list.
We accept Visa, Mastercard, Amex, and Paypal.
COMING SOON!
LOAD YOUR LOGO TO CANVAS OR METAL AND HAVE THE STYLE AND DISTRESSED LOOK OF OUR DESIGNS.
WE WILL NOT BE CREATING LOGOS, BUT YOU WILL BE ABLE TO UPLOAD YOUR PNG LOGO AND SEE YOUR SIGN LIVE AS YOU WILL RECEIVE IT.
COMING SOON IN SIZES!
12x12
16x16
24x24
COMING SOON IN SIZES!
12x12
16x16
24x24
COMING SOON!